Flooring Blog

Did you know that the NWFA (National Wood Flooring Association) has an installation guide that is recognized as the industry standard for proper installation techniques and tolerances? The TCNA (Tile Council of North America) also has an installation guide indicating what are acceptable and minimum requirements for a t…

One of the other things I’ve learned after spending close to 20 years in this business is that not all installers are created equal. Years ago we had craftsman doing the installation, more recently we have found that many installers are more skilled as helpers then “mechanics” (an industry turn for installers),  but th…

This is my first Blog post, so please forgive me. One of the things that I see regularly that frustrates me, is that the customer is being sold the wrong flooring for their life style.   Customers often think color (style) first, not what will perform best for them. Flooring should serve both a visual and performance f…

Concierge Flooring’s owner, Jason Cantin, published an article in Hardwood Floors Magazine about how bubbles in strand bamboo created a sticky mess in one client’s home. Here is an excerpt: When I arrived to inspect the floor, it had been down for about a year. About 25 percent of the boards throughout the floor had bu…