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As a flooring inspector I have seen many different things involving flooring, the one thing that is constant; if a floor fails, the homeowner suffers. Sure sometimes the installer suffers because they have to pay for the failure, sometimes the retailer suffers, sometimes the manufacturer suffers, but ALWAYS the homeown…

One of the other things I’ve learned after spending close to 20 years in this business, is that not all installers are created equal. Years ago we had craftsman doing the installation, more recently we have found that many installers are more skilled as helpers then “mechanics”,  but the lure of “easy money” pushes the…

I just returned from Dallas where I attended the first Installation Summit to address the current installation crisis. You might ask yourself what “crisis”? Well, in many parts of the country we simply do not have enough installers and across the country we have a shortage of competent installers. Many topics were disc…

Surfaces 2016 Blog post   I recently returned from the Surfaces Convention in Las Vegas, Nevada.  It is always an amazing event, aside from the shin splints and blisters from all the walking there is always a great deal to see and learn.  I spent a great deal of time with adhesive manufacturers, tile setting material m…

So I’m sitting home working on an inspection report, for a bamboo floor that failed, and my brain is trying to figure out how to make the point to these contractors (general, and flooring) that they need to moisture test. And I started thinking, I was just in Las Vegas for a flooring convention and I watched people pla…

We received a wonderful flooring installation review from one of our customers. Thank you for the kind words Lori and DJ! Just wanted to take a moment to thank you for the exceptional work!  The experience was positive and professional from start to finish.  Having a “Type-A” husband who is a Lieutenant Colonel in the…

Did you know that the NWFA (National Wood Flooring Association) has an installation guide that is recognized as the industry standard for proper installation techniques and tolerances? The TCNA (Tile Council of North America) also has an installation guide indicating what are acceptable and minimum requirements for a t…

This is my first Blog post, so please forgive me. One of the things that I see regularly that frustrates me, is that the customer is being sold the wrong flooring for their life style.   Customers often think color (style) first, not what will perform best for them. Flooring should serve both a visual and performance f…